LOCAL DEEP DIVE: KWENCH JUICE CAFE

Fresh pressed juices and smoothies to keep you healthy and energized.


In today’s Local Deep Dive with OTG, we’ll be taking a look at Kwench Juice Cafe – Frisco located at 6750 Gaylord Pkwy #136, Frisco, TX with Shraddha Pokle, Owner. Local Deep Dive with OTG is a weekly look into the lives and businesses of iconic local brands. In this series, we’ll try and outline the trends, best practices, and recommendations of industry insiders, trendsetters, and leaders.

ABOUT KWENCH JUICE CAFE FRISCO

Tells us about your business.
Kwench Juice Cafe is located in Frisco, Texas, a franchise, originally from Boston, Massachusetts. The first one in Texas and as the name suggests, we offer fresh cold-pressed juices, fresh fruit & veggies smoothies, Acai & pitaya bowls, Chia pudding, Steel-cut oatmeal, Energy bites, Wraps, yogurt smoothies, and fruit bowls. We have an assortment of Superfoods and protein which can be added to drinks including Wheatgrass & Turmeric shots.

How long have you been in business?
We opened in November 2019

How many locations and staff do you have? 
We have 1 location and 2 employees.

What makes your business unique?
We don’t add sugar to any of our products, all of our ingredients are raw and as natural as they can be. No ice added. Everything is made fresh to order, not premade. We choose our ingredients with your health in mind to ensure that each drink gives your body the boost it needs.

How did you get your idea or concept?
Initially, we wanted to open a Jamba Juice. However, after doing thorough research, we ended up opening Kwench Juice Cafe.

What do customers enjoy the most about your business?
Customers love our fresh juice and smoothies, clean and hygienic facilities, quick order and go convenience and our friendly and helpful attitude!

What’s your most popular product, service, and or item, and when is the busiest time of the week usually?
Our Green Machine & Alive in Juices, Beast Mode in smoothies, and Acialicious in Bowls are all very popular. Also our Energy Bites!Evergreen Soothie and OMG (Oh My Green) juice are the most popular items.

Mon-Fri 7:30 am – 5:30 pm
Sat 9:30 am – 4:00pm
Sundays Closed

How do most customers discover you?
Customers are finding us digitally. We are on google & yelp, deliveries through Ubereats, DoorDash, GrubHub, Favor & Postmates, and our catering menu is on ezcater.com.



All of our Dallas-based business partners have been impacted by the COVID-19 crisis. While there is little any individual company can do to remove the challenging implications of the pandemic on their business, there is a lot that an individual company can do to sustain operations and continue to survive and thrive through this season.

The OTG team wants to thank Kwench Juice Cafe for their transparency and engagement. We asked about how COVID-19 has impacted their business and what they are doing as a result. Shraddha talked a bit about how Kwench Juice is combating the challenges of COVID-19.

COVID-19 IMPACT & RESPONSE

How has COVID-19 affected your business? 
Greatly, like everyone else. We are located among the corporate office park and since everyone is working from home these days, there is no one here.

What changes have you made to your business in response to COVID-19?
We started curbside deliveries and online ordering for our customers.

PATH FORWARD

How has your physical to the digital portion of your business changed? Have you seen a significant increase in deliveries and or certain products being consumed? 
Not really. We are relatively new to the market. We never had enough time to establish our business since we opened in November 2019.

Has COVID-19 affected your marketing & advertising strategy? If yes, what new ways are you reaching locals now?
We are spending more time on social media advertising!

This concludes our weekly Local Deep Dive with OTG featuring this week’s guest Shraddha Pokle, Owner of Kwench Juice Cafe. We hope that you enjoyed this interview and can apply some of these insights to your own business. Be sure to keep track of our Local Deep Dive Series for more industry insights, recommendations, and best practices weekly with local businesses and their owners.

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